SYNEOS HEALTH trusts LIVECHAT to handle over 500 chat conversations per month.
We know exactly which page the chat conversation was initiated on, and how each user found our website on the internet.
We also love that chat conversations are managed on our social media, and in case of emergency, we can have people transferred from the chat conversation to our phone line during our hours of operation.
Livechat has proven to be an extremely affordable customer service tool, allowing us to filter out irrelevant inquiries, and offer participants immediate answers to their questions, 24/7.
If you’re looking for both a time-saver and conversion optimizer, livechat is the way to go.
